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Terms & Conditions

Terms & Conditions

Please take a few minutes to review these Terms and Conditions. Your use of this Website and purchase of products therefrom constitutes your agreement to follow these Terms & Conditions and be bound by them.

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the UAE.

The United Arab Emirates is our country of Domicile.

Customers using our website who are minors/under the age of 18 shall not register as a user of the website and shall not transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

Amendments to the Terms & Conditions

Coffee Tools” reserves the right to update or modify these Terms and Conditions on the Website, at any time without prior notice. We, therefore, encourage you to review these Terms and Conditions whenever you purchase products from us or use our Website.

Special Offers

Intermittently, we will offer special promotions to our customers that we refer to as “Offers”. This could include free shipping, bundle offers, or other promotional offers associated with a product purchase. These offers may be for a limited time only.


From time to time there may be information on our Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. “Coffee Tools” reserves the right to rectify any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (even after you have submitted your order).

Website Operations

Without liability whatsoever “Coffee Tools” may without prior notice, modify or discontinue the operation of all or portions of this Website at any time in its sole discretion and assumes no responsibility to update the Website.


We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically the website is hosted on a secure server and uses Secure Sockets Layer (SSL).

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any Third Parties.

After adding the items to the shopping cart and confirming your intent to “buy” the payment screen will open directly on the secure PCI DSS compliant Cyber source payment gateway through Network International LLC, to enable you to complete the transaction. (The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle cardholder information for the major debit, credit, prepaid, e-purse, ATM, and POS cards.)

Your credit card number is however not captured nor stored by our servers. However, any data transmission over the Internet cannot be guaranteed to be 100% secure. As a result, while we strive to protect your contact and transaction information, we cannot guarantee or warrant the security of any information you transmit to or from our website and therefore do not take any responsibility for any such leakage of such information. As such you are providing the information and undertaking the transaction solely at your own risk.

Online Payment

For the acceptance of payments from customers for the purchase of products and/or services offered on the website, we enter into arrangements with payment service providers as per industry practices. The entire payment transaction processing, verification, validation, and authorization would be governed by the terms and conditions of the payment service provider, credit or debit card issuer, voucher or coupon issuer or other approved payment solution provider.

We will not be liable in any manner whatsoever, for any wrongful, unauthorized, erroneous, or incorrect payment effected by a customer and payment service provider or its authorized partners using the website. Any complaints that customers may have against the payment mechanism or the functioning or malfunctioning of the payment modalities are to be dealt with directly with the debit or credit card issuer or such approved payment service provider or their respective partners.

Our obligation to deliver the products shall only arise after receipt of cleared funds in our account. In the event of short funds being received, we will have no obligation to deliver the products or to inform the customer. All information and details regarding payments should be between the customer and the approved payment service provider and/or debit or credit card issuer and/or voucher or coupon issuer and/or other approved payment solution provider only.


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